Terms of Service

CureProof is not a law firm, is not a substitute for an attorney, and does not provide legal advice, legal opinions, or legal representation. Using CureProof does not create an attorney–client relationship. We are a self-help document-preparation and information service. We cannot and do not advise you on whether a particular course of action is right for your situation.

Communications between you and CureProof are not protected by the attorney–client privilege or the work-product doctrine. For advice about your specific legal rights and obligations — especially where a lien, foreclosure, lawsuit, or attorney is involved — you should consult a licensed attorney in your jurisdiction.

CureProof helps homeowners respond to homeowners-association (HOA) violation notices. You upload or paste a notice; we extract the key details, compare them against publicly available state statutes and any governing documents you provide, present an assessment, and — after purchase — generate self-help documents such as a dispute letter, hearing request, records request, and mailing instructions.

The assessment and documents are informational templates that you must review, complete, and decide whether to use. You are responsible for the final content and for deciding whether and how to send anything.

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for the activity under your account and for keeping your login secure. We use Google sign-in and do not store your password.
• You agree to provide accurate information and to keep it current.

• Review every generated document carefully before using it. You are responsible for its accuracy and for any placeholders you fill in.
• Verify deadlines, addresses, and legal citations independently. Automated extraction can make mistakes.
• Comply with your HOA’s governing documents and with all applicable laws when responding.
• Decide for yourself whether to consult a licensed attorney, particularly for high-stakes matters.

You agree not to:

• Use CureProof for any unlawful purpose, or to harass, defame, or threaten any person.
• Upload content you do not have the right to upload, or that infringes another’s rights.
• Attempt to reverse engineer, scrape, overload, or circumvent security or rate limits of the service.
• Resell, sublicense, or represent CureProof’s output as attorney-prepared work.
• Misrepresent your identity or your authority to act on a property.

Some features require a one-time purchase or a subscription. Prices are shown before you buy. Payments are processed by our payment processor, Stripe; we do not receive or store your full card details.

• One-time purchases (e.g. a single case or single letter) unlock the applicable documents for that case.
• Subscriptions (e.g. CureProof Pro) renew automatically until cancelled. You can cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period.
• Because documents are delivered digitally and immediately, purchases are generally non-refundable except where required by law. If something went wrong, contact us and we’ll try to make it right.

We may change prices or plans prospectively. Changes will not affect a purchase you have already completed.

HOA disputes depend on facts, documents, and decision-makers outside our control. We do not guarantee any particular result — including that a fine will be waived, a violation dismissed, or a hearing granted. Case-strength scores and findings are estimates for your information only, not predictions or promises.

CureProof and its software, design, text, and templates are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable license to use the service and to use the documents we generate for your own HOA matter. All rights not expressly granted are reserved.

You keep ownership of the letters, documents, and information you upload (“Your Content”). You grant us a limited license to process Your Content solely to provide the service — for example, to run text recognition, extract details, retrieve relevant rules, and generate your documents. How we handle Your Content is described in our Privacy Policy. You can delete your data at any time from your account.

CureProof relies on third-party providers (for example, for hosting, authentication, payments, text recognition, and AI processing). Your use of the service is also subject to those providers’ terms where applicable. We are not responsible for third-party services we do not control. Our subprocessors are described in the Privacy Policy.

The service and all documents are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the service will be uninterrupted or error-free, that extraction or citations will be accurate, or that the documents will achieve any particular result. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

To the maximum extent permitted by law, CureProof and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or fines, penalties, or judgments arising from your HOA matter.

Our total liability for any claim relating to the service will not exceed the greater of the amount you paid us in the twelve months before the claim or fifty U.S. dollars (US$50). Some jurisdictions do not allow these limits, so they may not fully apply to you.

You agree to indemnify and hold harmless CureProof from claims, losses, and expenses (including reasonable legal fees) arising out of your use of the service, Your Content, your violation of these Terms, or your violation of any law or the rights of a third party.

These Terms are governed by the laws of [your governing-law state/jurisdiction], without regard to its conflict-of-laws rules. You and CureProof agree to resolve disputes in the courts located in that jurisdiction, unless applicable law requires otherwise. Nothing here limits any right you have to bring a matter in small-claims court.

We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date above and, for material changes, take reasonable steps to notify you. Your continued use of the service after changes take effect means you accept the updated Terms.

You may stop using CureProof and delete your data at any time. We may suspend or terminate access if you violate these Terms or use the service in a way that could harm us, other users, or third parties. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

Questions about these Terms? Contact us at support@cureproof.com.